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Strenghtening Finance operations during a key transition

Background

HIRING A FULL-TIME EMPLOYEE WAS UNLIKELY.  A FLEXIBLE AND FAST SOLUTION WAS NEEDED

GLORY is a global leader in smart automation solutions, supporting the retail, hospitality and banking industries.

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In summer 2024, the Finance Manager at Glory Belgium left unexpectedly, creating an immediate gap in a three-person finance team.


The Country Head, Didier De Vos, faced the challenge of ensuring business continuity. Hiring a full-time employee quickly was unlikely. A flexible, high-quality, and above all immediate solution was needed.

Approach

Leveraging his network, the Country Head, Didier De Vos reached out to Altesia’s Client Relationship Director, Dimitri Hunin.

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The role was demanding: in Belgium, Glory has a local team that operates under the structure and demands of a global group. This meant that the Finance manager had to combine the complexity of a global reporting environment with the agility required in a lean local team. This situation called for someone both hands-on and able to handle cross-functional demands.

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Straight away, Dimitri was able to suggest a qualitative profile, directly available: the first consultant was onboarded. He stepped into the role of Financial controller Belgium.

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“Normally, the Finance Manager used to handle recruitments in his own team. But when he left, I took matters into my own hands together with our HR Manager. And thanks to Altesia, we got results fast. In less than a week, we had someone in place, skilled, available, and ready to take over. That level of responsiveness made all the difference”,

says Didier De Vos, Country Head at Glory Belgium.

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As the mission advanced, opportunities emerged to enhance team structure, clarify responsibilities, and implement a solid plan for process optimization.

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Two other Altesia consultants were progressively brought in:

  • Marie, a proactive junior consultant, established and documented key internal processes while providing operational support.

  • Tine replaced the accountant on long term sick leave

 

“Every profile Altesia proposed was spot on — operational, reliable, and adapted to our complex environment”.

Results

​"Altesia went beyond simply filling a vacancy, they became a strategic partner, helping us structure processes, define priorities, and rebuild a resilient Finance team", says Didier De Vos

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The mission brought some key outcomes:

  • Immediate stability: operations resumed within days.

  • Process structure: procedures implemented and clarified, local and regional reporting re-established across Belgium, Luxembourg, and the Netherlands.

  • Team optimisation: enabling a stronger, more agile team.

  • Time saved for the General Manager & HR Manager: Altesia delivered fast and reliable solutions.

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